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Showing posts from January, 2024

Internal Marketing: What, Why, and How?

  Internal marketing is a marketing approach that treats the employees of a company as its customers and aims to improve their experience, satisfaction, and engagement. It involves various strategies such as brand awareness, communication, team bonding, and employee appreciation. In this blog, we will explore what internal marketing is, why it is important, and how to implement it effectively. What is Internal Marketing? Internal marketing is based on the idea that employees are the first and most important customers of a company. They are the ones who deliver the products and services to the external customers, and they are also the ones who represent the company's brand and values. Therefore, it is essential to make sure that employees are happy, motivated, and loyal to the company. Internal marketing is not a one-time event, but a continuous process that focuses on creating a positive and engaging work environment for the employees. It involves promoting the company's missi...

Unveiling the Keys to Sustained Competitive Advantage: A Journey Through the VRIN Framework for Businesses

  In today's dynamic business landscape, maintaining a competitive edge is more challenging than ever. The constant evolution of technology and market demands has made it easier for competitors to imitate or surpass once-formidable advantages. In this article, we embark on a journey to explore how companies can not only achieve but sustain a competitive advantage using the VRIN framework. Drawing on the principles of valuable, rare, inimitable, and non-substitutable resources, we delve into the significance of branding and customer relationship management (CRM) as crucial elements in this quest. The Value Proposition: Valuable resources are the cornerstone of any competitive advantage. They are the assets and capabilities that allow a company to meet customer needs better than its rivals. Take, for example, Apple's innovative product design and user-friendly interfaces. These qualities are not only valued by consumers but also contribute significantly to Apple's sustained c...

Navigating the Ever-Evolving Landscape: A Guide to Marketing Communication Channels in 2024

  In today's digital age, reaching your target audience requires mastering the art of navigating a diverse terrain of marketing communication channels. From tried-and-true traditional methods to the ever-blooming world of digital innovations, understanding the intricacies of each channel is crucial for crafting successful campaigns. Don't worry, intrepid explorer, this blog will be your compass as we delve into the world of marketing communication channels! Traditional Titans Still Hold Sway: Let's not relegate print, radio, and television to relics of the past. While digital disruption has reshaped communication, traditional channels still boast undeniable strengths. Print publications like magazines and newspapers offer targeted reach to niche audiences, perfect for luxury brands or specialized B2B sectors. A well-placed billboard can create lasting brand impressions in high-traffic areas, while a cleverly crafted radio jingle can instantly lodge itself in your list...

Navigating Marketing Communication Channels: A Comprehensive Overview

  In today's dynamic digital landscape, effectively reaching your target audience demands a strategic orchestration of diverse channels. Choosing the right marketing communication channel for each message is crucial for captivating your audience and achieving your marketing goals. This article explores the vast array of channels available, providing insights into their suitability for different strategies and offering real-world examples to amplify your understanding. Traditional Media Channels: a. Television & Radio: Strengths: Wide reach, impactful visuals and sound. Weaknesses: High costs, less targeted. Recommendation: Suitable for broad target demographics. Example: Coca-Cola's global TV campaigns. b. Print (Newspapers and Magazines): Strengths: Niche engagement, brand authority. Weaknesses: Declining readership, limited targeting. Recommendation: Ideal for building brand awareness and targeting specific demographics. Example: Vog...

Navigating Success: Strategic Customer Acquisition and Retention in Vehicle Dealerships

In this article, I embark on a comprehensive exploration of the Ghanaian automotive landscape, delving into the data-driven highways of customer acquisition and retention, deciphering the key metrics, and unveiling the strategies that drive success in this dynamic market. In the dynamic and competitive landscape of the Ghanaian automotive industry, the success of a vehicle dealership hinges on its ability to attract and retain customers. With a growing middle class and rising disposable incomes, Ghana presents a promising market for car sales. However, navigating this landscape requires a strategic approach towards customer acquisition and retention. The Dynamics of the Ghanaian Automotive Market Before delving into the strategies for customer acquisition and retention, let's take a snapshot of the Ghanaian automotive market. While the 72,000-unit boom in 2022 (Ghana Statistical Service, 2023) paints a compelling picture, understanding the diverse tapestry of Ghanaian car buyers is...